This course has been created by Josie Hastings. 
Josie Hastings has considerable experience in the training, advisory and consultancy field and specialises in the areas of Equality and Diversity; Dealing with Harassment and Bullying; Managing Poor Performance; Conducting Appraisals and Dealing with Violence and Aggression in the Workplace. She has run these courses for the whole dental team for the last 15 years, predominately for NHS Health Education Midlands but also for the Welsh Deanery.
In addition she has run sessions for the Faculty of Dental Surgery (FDS) and the Faculty for General Dental Practice (FGDP) at the Royal College of Surgeons in London for Faculty staff and General Dental Practitioners across the UK. Before becoming a trainer she worked for both RADAR (Royal Association for Disability Rights) and the Equality and Human Rights Commission.
Is harassment and bullying always obvious?
Would you recognise if it was happening in your workplace?
If you are a manager, would you know what to do if an employee made an allegation or complaint of harassment and bullying?
Harassment and bullying can lead to low staff morale, loss of respect for managers, reduced productivity and profits. It could even result in legal action against the organisation and individuals. This course will show you what actions you can take to deal with this issue.
Please ensure you have your speakers or headphones on during the course.
After completing the course, successful completion of the quizzes will create your CPD certificate in the My E-Learning section of your account.
Verifiable CPD hours = 1.5
Included in your 1 year subscription for the course, you can join our unique Facebook group to post questions directly to Josie Hastings.
Aim
This video-based course will help users to recognise and deal with allegations or incidents of harassment and/or bullying in their workplaces.
Objectives
The course will show users:
- how harassment and bullying are defined.
- the many forms they can take at work.
- what to do if an employee makes an allegation or complaint of harassment and bullying.
Learning Outcomes
By the end of the course users will:
• know how harassment and bullying are defined, legally.
• recognise both obvious and subtle forms of harassment and bullying in their workplace
• know which employees are generally most at risk of being harassed or bullied
• be able to deal with different types of incidents at work
• have tested their knowledge by completing a quiz.
GDC Development Outcomes covered: A, B and D
